Contact Us
We're happy to help with product questions, orders, or warranty queries. Tell us what you want to make and we'll tell you which machine fits — including when that's a cheaper one.
Talk to us
- Call or WhatsApp: 076 513 9007 · Message us on WhatsApp
- Email: naeem@ninaventures.com
Where we are
We are an online retailer based in Pretoria, Gauteng, shipping throughout South Africa. We do not have a walk-in showroom — so if you would normally pop into a shop to ask a question, please just call or WhatsApp instead. That is what the number is for.
Common queries
- Not sure which machine? See our FAQs, or just call us.
- Machine needs repair? See Service, Repairs & Support.
- Want lessons? See Training & Lessons.
- Where's my order? See Track Your Order.
Business details
Trade name: The Embroidery House
Registered entity: Nina Ventures (PTY) LTD
Company registration number: 2025/729381/07
Based in: Pretoria, Gauteng, South Africa
Sister business: Brother & Empisal Machines CC, KwaZulu-Natal