Business & Trade Accounts
If you sew, embroider or brand for a living, you are not a once-off customer — you are a business that cannot afford downtime. Our trade accounts are built around that reality: the right machine for the job, a formal quotation your finance department can process, and someone who answers the phone when a needle plate breaks on a Friday afternoon.
We supply genuine Brother machines nationwide from Pretoria, Gauteng. Our group has been supplying, servicing and teaching on Brother and Empisal machines for around 40 years through our sister business, Brother & Empisal Machines CC in KwaZulu-Natal. In that time the group has kitted out clothing manufacturers, school uniform suppliers, embroidery studios, corporate branding companies, churches, NGOs and training colleges — from a single overlocker to full multi-needle production floors.
Who a trade account is for
Manufacturers & CMT units
Straight-stitch, overlocking and coverstitch capacity, plus a servicing schedule arranged through Brother-authorised partners to keep it running through a production season.
Embroidery & branding studios
Single-head through to 6- and 10-needle machines, cap frames, digitising software and consumables on repeat supply.
Schools, colleges & training centres
Classroom sets of entry-level machines, and quotations formatted for tender and procurement. Operator training can be arranged through our partners and quoted separately.
Uniform & corporate suppliers
Sublimation, heat transfer and embroidery equipment matched to your turnaround times and order volumes.
Churches, NGOs & community projects
Skills-development and income-generation projects, where the machines need to be simple, durable and easy to repair locally.
Resellers & dealers
Stocking arrangements for retailers who want to carry Brother and Empisal in their own region.
What a trade account gives you
- Volume-based pricing. Pricing is quoted per project rather than off the shelf, and improves with quantity and repeat supply.
- Formal quotations and invoices. Proper documents with your company details, registration and VAT numbers, ready for procurement, tender submissions or a purchase order.
- Purchase orders accepted. We work with school governing bodies, corporate procurement teams and government-linked buyers who cannot pay by card at checkout.
- Servicing coordinated for you. We do not run a workshop. What we do is put your machines with the right Brother-authorised service partner and help you set up a maintenance schedule with them, so a breakdown is a phone call rather than a search. Their work is quoted and charged by them.
- Operator training available. Training is delivered by our partners, including Brother & Empisal Machines CC. It is a chargeable service quoted separately by the provider and is not included in the price of a machine.
- One point of contact. A named person who knows your setup, your machines and your history, rather than a call-centre queue.
- Consumables on repeat. Needles, bobbins, thread, stabiliser, sublimation ink and paper — set up once, reordered on a schedule that suits you.
How it works
- Tell us about the business. Complete the form below. The more you tell us about what you produce and how much of it, the more accurate our recommendation.
- We come back to you. Expect a response within one business day. If your requirement is straightforward we may simply phone you.
- We specify and quote. We recommend the machines that actually fit the work — sometimes that means talking you out of the bigger machine — and issue a formal quotation.
- Delivery. We deliver nationwide from Pretoria. Larger and professional machines are couriered insured, with delivery and access arranged with you directly. If you want operator training or on-site setup, we will arrange it with a partner and have them quote you.
- Ongoing support. Your account stays open for spares, consumables and future expansion, and we keep coordinating servicing with authorised partners on your behalf.
Apply for a trade account
Fields marked with an asterisk are required. Your details are used only to prepare your quotation and set up your account. We do not sell or share your information.
Common questions
Do I need to be VAT registered?
No. Many of our trade customers are small businesses, sole proprietors and community projects that are not VAT registered. Registration simply changes how the invoice is issued.
Can you invoice against a purchase order?
Yes. We regularly invoice schools, corporates and procurement departments against an official purchase order. Send us the PO with your application and we will match the quotation to it.
Where do you deliver?
Nationwide, from Pretoria. Larger and professional machines are couriered with insurance, and we will talk you through the setup remotely.
Do you service machines?
Not ourselves — we have no workshop and we do not repair in-house. We put you with a Brother-authorised service partner in your area and help you set up a maintenance schedule with them. They quote and charge for the work directly. This applies whether or not the machine was bought from us.
Is training included?
No. Training is delivered by our partners and is a chargeable service, quoted separately before you book. Any complimentary training we choose to include on a particular deal is at our discretion and is not standard.
Can we see the machines before committing?
We are an online retailer and do not have a walk-in showroom. What we can do is talk you through the machine properly, send you the manufacturer brochure and specifications, and be honest about whether it fits your work. For larger installations, ask us and we will see what can be arranged.
Prefer to speak to someone directly? Call us or send a WhatsApp and ask for the trade desk — the details are on our Contact page.